Legal

Terms of Service

Effective November 11, 2026

These Terms of Service (the "Terms") govern your access to and use of the website at sbgadvantage.com, including the Drivio website at sbgadvantage.com/drivio, and the software, platforms and related services provided by SBG Consulting LLC ("SBG," "we," "us" or "our"), including the Drivio sales development platform (together, the "Services").

By using the Services you agree to these Terms. If you use them on behalf of an organization, you represent that you can bind it, and "you" includes that organization. If you do not agree, do not use the Services.

Signed agreements control

Consulting engagements, technology development projects, SDR programs and platform subscriptions are governed by a signed proposal, statement of work, order or services agreement (a "Signed Agreement"). If a Signed Agreement conflicts with these Terms, the Signed Agreement controls.

Website content is not professional advice

Content on our websites, including articles, frameworks, books, examples and downloadable materials, is for general information. It is not legal, tax, accounting, insurance, investment or financial advice, and it does not create a consulting or advisory relationship. Results described for any client do not guarantee similar results for you. Consult qualified professionals before acting on any information.

Accounts and platform use

You must be at least 18 and able to form a binding contract to use our platforms. Keep your sign-in credentials confidential, use any multi-factor authentication we require, and tell us promptly about any unauthorized use. You are responsible for activity under your account. You will follow our Acceptable Use Policy, which is part of these Terms, and you will not copy, reverse engineer, resell or build a competing product from the Services, or bypass any security or usage limit.

Drivio calling, recording and outreach

Drivio places, records and reports on business calls made by sales development representatives ("SDRs"), whether the SDRs are provided by SBG or by the customer. The customer is responsible for the lists, numbers and prospects it supplies or approves, and for ensuring that outreach made for it complies with applicable laws, including the Telephone Consumer Protection Act, the Telemarketing Sales Rule, state telemarketing and do-not-call laws, and call-recording consent laws. Calls may be recorded and announced as recorded where required. Customers must not use Drivio to call consumers for personal, family or household purposes, to send unsolicited text messages, or to call numbers on a do-not-call list without a lawful basis. Lead lists and data provided through Drivio Discover are provided as is, and SBG does not guarantee their accuracy or completeness.

Your data

As between you and SBG, you own the data you submit to our platforms ("Customer Data"). You grant us the rights needed to host, process and display Customer Data to provide, secure and support the Services. You are responsible for the accuracy and legality of Customer Data and for having the notices, consents and rights needed to provide it. We may use de-identified and aggregated data that does not identify you or any individual to operate and improve the Services.

Third-party services

The Services may connect to or rely on third-party products, such as telephony, CRM, applicant tracking, calendar and data providers. Those products are governed by their own terms. We are not responsible for third-party products or their handling of data.

Fees

Fees, billing terms and any minimum commitments are set out in the applicable Signed Agreement, order or invoice. Unless stated otherwise, fees are non-refundable and exclude taxes.

Intellectual property

The Services and all content on them, including text, graphics, logos, software, frameworks, methodologies and trademarks, are owned by SBG Consulting LLC or its licensors and are protected by intellectual property laws. Except for the limited rights expressly granted to you, no rights are granted. If you send us suggestions or feedback, we may use them without restriction or obligation to you.

Suspension and termination

We may suspend or end access to the Services if we reasonably believe you have violated these Terms or the law, or to protect the Services or others. Provisions that by their nature should survive termination will survive.

Disclaimers

EXCEPT AS EXPRESSLY STATED IN A SIGNED AGREEMENT, THE SERVICES AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT AND ACCURACY. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE OR SECURE, OR THAT ANY RESULT, OUTPUT OR OUTCOME WILL BE ACHIEVED.

Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, AND EXCEPT AS OTHERWISE STATED IN A SIGNED AGREEMENT: (A) SBG CONSULTING LLC WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, DATA OR GOODWILL, ARISING FROM OR RELATED TO THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY; AND (B) OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF THE AMOUNTS YOU PAID US FOR THE SERVICES IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED U.S. DOLLARS ($100).

Indemnification

You will defend, indemnify and hold harmless SBG Consulting LLC and its members, officers, employees, contractors and agents from any claims, losses, damages, liabilities, penalties and expenses, including reasonable attorneys' fees, arising from your use of the Services, your data or content, or your violation of these Terms, any law or any third-party right.

Governing law and disputes

These Terms are governed by the laws of the State of Arizona, without regard to its conflict of laws rules. Any dispute arising from or related to these Terms or the Services will be brought exclusively in the state or federal courts located in Maricopa County, Arizona, and you consent to their jurisdiction. Before filing a claim, you agree to contact us and try to resolve the dispute informally for at least 30 days. To the extent permitted by law, claims must be brought individually and not as a plaintiff or class member in any class or representative proceeding.

Changes and general terms

We may update these Terms from time to time by posting a revised version with a new effective date. If changes are material, we will give additional notice where appropriate. Continued use of the Services after changes take effect means you accept them. If any provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition or sale of assets. Neither party is liable for delays caused by events beyond its reasonable control.

Contact

SBG Consulting LLC
Questions about these Terms can be sent through support@sbgadvantage.com.