Legal
Privacy Policy
Effective November 11, 2026
This Privacy Policy explains how SBG Consulting LLC ("SBG," "we," "us" or "our") collects, uses and shares personal information through sbgadvantage.com, the Drivio website at sbgadvantage.com/drivio, our consulting services and our software platforms, including Drivio (together, the "Services").
Information we collect
- Information you give us - such as your name, company, title, email address, phone number and message when you contact us, request a demo or engage us.
- Client business information - such as payroll, billing, applicant tracking and financial data a client shares with us during a consulting engagement.
- Platform information - account details for platform users, and, for Drivio, prospect contact information, call activity, call recordings, notes, outcomes and meeting details.
- Usage and device information - such as IP address, browser and device type, pages viewed and log data collected automatically.
Call recordings
Calls made through Drivio may be recorded for quality, coaching, reporting and verification. Recordings are made available to the client for whom the calls were made and are handled under that client's agreement with us. Where the law requires consent from all parties, calls are announced as recorded.
How we use information
We use personal information to provide and improve the Services, carry out engagements, respond to inquiries, schedule meetings, send service and administrative messages, secure the Services and prevent fraud, comply with legal obligations and enforce our agreements. We may send business communications about our services, and you can opt out at any time.
How we share information
We do not sell personal information, and we do not share it for cross-context behavioral advertising. We share it only with the clients for whom we perform services; with service providers that host, support or help us operate the Services under confidentiality obligations; with third-party services a client chooses to connect; when required by law or to protect rights and safety; in connection with a merger, acquisition or sale of assets; or with your consent.
Client confidential information
Information a client shares with us during an engagement is used only to perform that engagement and is protected under the confidentiality terms of our agreement with that client.
Cookies
We use only the cookies and similar technologies needed to operate and secure our websites and platforms. We do not currently use advertising cookies. If we add analytics or other non-essential cookies, we will update this Policy and offer choices where the law requires. You can control cookies in your browser settings. Where applicable law requires, we honor Global Privacy Control signals.
Security
We use administrative, technical and physical safeguards designed to protect personal information, including encryption in transit and access controls. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Retention
We keep personal information for as long as needed for the purposes in this Policy, to meet legal, tax and accounting obligations, to resolve disputes and to enforce agreements. Data we process for clients or customers is kept and deleted as our agreement with them provides.
Your choices and rights
You can opt out of marketing emails at any time. Depending on where you live, you may have rights to access, correct, delete or get a copy of your personal information, to opt out of certain processing, and to appeal our decision on a request. To make a request, contact us using the details below. We will verify your identity before responding and will not discriminate against you for exercising your rights.
Children
Our services are intended for businesses. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will delete it.
Where information is processed
We are based in the United States and process and store information in the United States, where data protection laws may differ from those in your country.
Changes
We may update this Policy from time to time. We will post the updated version here with a new effective date and give additional notice of material changes where appropriate.
Contact us
SBG Consulting LLC
Privacy questions and requests can be sent through support@sbgadvantage.com.