Optimizing Sales Processes

Published on 10 April 2024 at 08:39

Client Type: Regional Staffing Agency Serving Multiple Industries
Challenge:
The agency struggled with low client acquisition rates and inefficient sales processes. Their sales team lacked a structured approach and effective tools to track performance.

Solution:
SBG Consulting evaluated their current sales processes and identified bottlenecks. We implemented a structured sales strategy, trained the team on effective sales tactics, and introduced CRM software to streamline client management. A performance metrics dashboard was created to measure and improve the team’s effectiveness.

Outcome:
The agency increased new client acquisitions by 30% and achieved a 20% improvement in retention rates within the first six months.